Join Our Team and Help Us
Make Every Day Earth Day!
Join GreenCitizen in our mission to provide responsible computer & electronics recycling in the San Francisco Bay Area.
Why Join GreenCitizen?
- Stellar Reputation:Â We hold a 4.9-star rating on Google and Yelp, and a 99.8% positive feedback rating on eBay with over 350,000 reviews. Our customers love us!
- Proven Impact: Founded in 2005, we’ve diverted over almost 40 million lbs of e-waste and serviced over half a million businesses and residences in the San Francisco Bay area.
- Job Stability & Culture:Â Over 75% of our staff have been with us for more than five years. We treat our team right and are looking for a long-term fit.
- Innovation-Driven:Â We are at the forefront of our industry, currently migrating our tracking system to an AI-integrated platform and exploring robotics.
Company Overview
- Company: GreenCitizen, Inc.
- Location: Burlingame, CA (100% On-site / Daily Presence Required)
- Schedule: 9:45 AM – 6:15 PM, Monday through Friday
- Benefits: 15 Days PTO, Comprehensive Health & Dental Insurance
Open Position(s)
Sustainability Account Manager
Role Overview
This is a full-time, on-site position based at our Burlingame headquarters. We are seeking a local, mission-driven professional with 3 to 10 years of experience who possesses a deep passion for environmental sustainability and genuinely enjoys face-to-face, email, and phone-based customer interactions.
This role is a unique hybrid of commercial account management, retail sales, and hands-on center operations. It is ideal for a highly detail-oriented individual who excels at multi-tasking and thrives in a collaborative team environment.
Please note: Remote work is not available for this position.
Key Responsibilities
- Account Management: Proactively engage with current and prospective SF Bay Area business clients via phone and email to build lasting partnerships.
- Customer Service: Provide high-quality service to walk-in customers and educate visitors on the critical importance of responsible electronics recycling.
- Center Operations: Facilitate the physical intake of recycling drop-offs at the center and contribute to the continuous improvement of the retail environment.
- Sales & Outreach: Execute sales for specialized services (hard disk destruction, Styrofoam recycling) and drive consumer outreach through marketing events.
- Data Management: Maintain meticulous records of all activities in our custom CRM (currently migrating to an AI-based system).
- Problem Solving: Address and resolve customer concerns with the utmost professionalism.
Qualifications
- Experience: 3 to 10 years of professional experience in customer service, sales, or account management.
- Education: Bachelor’s degree preferred, specifically in Environmental Science, Sustainability, or Business-related majors.
- Values: Demonstrated commitment to environmental sustainability and social responsibility.
- Skills: Exceptional interpersonal skills, a strong work ethic, high attention to detail, and a general understanding of electronics hardware.
- Physical Requirements: Ability to lift up to 50 pounds regularly and maintain good physical condition for daily center operations.
- Logistics: Must live locally within a reasonable commute to Burlingame, look for a long-term role, and pass background and drug screening checks. [5]
Application Instructions
Fill out the application form below. Be sure to outline your qualifications and make it compelling. We only evaluate candidates who demonstrate attention to detail.Â
- References: Applicants must be able to provide references from past direct supervisors.
GreenCitizen is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.