IT tech support methodology

GreenCitizen's technical Support Methodology keep your company systems running smoothly with proactive prevention and maintenance measures. It minimizes unplanned system down time which slow down your employee productivity.

Keep your Company Systems Running Smoothly & Proactively

Systems
&
Networks Audit

Systems
&
Networks
Standardization

Monthly Proactive
7/24 Remote
Monitoring and
Support

Onsite Computer
Support

Inventory Hardware
Inventory Software
Inventory Networks

Standardize Systems
Standardize Software Configuration
Standardize Networking Setting

Email
Website
Virus Protection
System Monitoring
Daily Key Data Backup

New Systems Upgrade
Software Installation & Upgrades
Free Computers & System Recycling

IT Support Home		Why GreenCitizen?

Tech Support Methodology		How Does It Work?

Customer Story		Rates

CBS 60 Minutes
The Electronic Wasteland

Over 90,000 green consumers and 9,000 green organizations served.

Data Security

On-Site Hard Disk Destruction
In Store Hard Disk Destruction
Cell Phone & PDA Erasure
Mail In Hard Disk Destruction
Copier Destruction

IT Support

Tech Support Methodology
How Does It Work?

Repair

Computer Repair/Upgrade
iPhone Repair
Diagnostics
Virus & Spyware Cleaning
Fix Error Messages
Email Setup/Backup/Transfer
Data Migration/ Backup
Hardware/ Software Install
Operating System Install

eStore

Recycle

Recycling Drop-Off
Recycling Pick-Up
Building-Wide Pick-Up
Mail-In Recycling
Fund Raising Recycling Event
Styrofoam
Packing Peanuts

Learn More

Why GreenCitizen?
E-Waste Crisis
Global Dumping
Toxics Inside
Harmful Effects
Articles
Resource Center
Convenience
Incentives
Accountability
Safe Disposal
Reuse
Partners
Customer Story

About

Overview
Membership
Management Team
Press Room
In The News
Green Jobs
Contact Us

Locations

San Francisco Center
San Mateo Center
Santa Clara Center